Terms & Conditions

Orders

Our products are for sale in Markun Design – web shop. Customers will receive automatic confirmation by e-mail.
Within 24 hours we contact customers in person.

Prices

Prices include VAT.

Shipping costs

Shipping costs are not included in price, shown by the products. When placing order customer is aware of delivery options and prices.

Payments

Payments can be made by wire transfer to the bank account or cash on delivery in Slovenia only. Instructions and payment information will be obtained by e-mail when ordering. Bank transfer payments can be conducted within 14 days.

Complaints

Complaints can be send without reason within 8 days. The customer complaint can be made by sending mail to contacts written below.

Consequences of complaints: complaints in the execution of the parties are obliged mutually to return the goods, the payment and any other benefits. If the product can not be returned due to damage in the original condition, the purchaser is obliged to pay compensation. This does not apply if the product is in a condition, as would be in the store before buying.

The parties shall agree on the method of delivery.

Return of the payment is within 14 days.

Delivery time

The usual dispatch for small orders is 5 days and shall run from the date of realized payment.
We will contact you for orders of larger quantities.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience(your information helps us to better respond to your individual needs)
- To improve our website(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

- To administer a contest, promotion, survey or other site feature
- To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with theOnline Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 18.5.2014

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

http://markun.si

Matej Markun, n.d.d.k.
Srednja Bela 36, 4205 Preddvor, Slovenia, EU
matej@markun.si